Refund policy
Return & Refund Policy
Last Updated: June 2026
At Hyper Print Co., customer satisfaction is important to us.
Change of Mind
We do not offer refunds or exchanges for change-of-mind purchases.
Faulty or Damaged Products
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order.
To request a refund or replacement, provide:
- Your order number
- A description of the issue
- Clear photographs of the product
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Contact
Email: support@hyperprintco.com.au