Refund Policy

Our products are custom-made; however, your rights under Australian Consumer Law still apply.

 

Change of Mind
We do not offer refunds or returns for change of mind.

 

Faulty or Incorrect Items
Under Australian Consumer Law, you are entitled to a remedy if a product is:

• Faulty or defective

• Not as described

• Incorrect item received

If this occurs:

• Contact us within 7 days of delivery

• Provide photos and order details

We will offer a replacement, repair, or refund depending on the issue.

 

Non-Returnable Items

• Used or worn items (unless faulty)

• Custom items without defects

 

Refund Processing
Approved refunds are issued to your original payment method within 5–10 business days.

 

Contact
Email: hyperprintco.orders@gmail.com